We aim to provide high-quality services such as RC checks and other vehicle-related services that we introduce from time to time. However, we understand that there may be situations where a user may need to cancel a service or request a refund. This policy outlines the conditions under which refunds and cancellations will be processed to ensure transparency and fairness for all our users.
A refund will be issued only if we are unable to provide the service in the manner we have promised or declared. If the service fails to meet the stated criteria or functionality, the user will be entitled to a full refund after our internal team has verified the issue. This ensures that we maintain high standards and deliver on our commitments. Users are encouraged to contact us as soon as possible if they experience any issues with the service to initiate the refund process smoothly.
If a user decides to cancel a service after placing an order, we will deduct any costs that have already been incurred before the cancellation request. These costs may include administrative fees, processing charges, or any partial work already performed related to the service. The remaining amount, after deducting such expenses, will be refunded to the user.
It is important to note that some services may involve steps that begin immediately after purchase. In such cases, a refund may be limited or not possible if significant progress has already been made. Therefore, we recommend that users carefully review the service details before purchasing or contact us for any clarifications if needed.
For recurring subscriptions, such as monthly packages, refunds will not be issued. However, users can request to stop further recurring payments or renewals at any time, and we will ensure that no future charges are made. Since subscriptions involve digital services that are delivered automatically, they are non-refundable. This policy helps us maintain fairness and consistency across all our users.
If a user subscribes to a plan by mistake or changes their mind shortly after the purchase, we may consider issuing a refund, but only after verifying that the service has not been used. If any part of the subscription or service has been accessed or utilized, no refund will be possible. Alternatively, we may offer the user the option to switch to another service of equal or lesser value, depending on availability and the user’s preferences.
We strongly encourage users to reach out to us before subscribing to or purchasing any service to avoid potential issues or misunderstandings. Our support team is available to answer any questions, provide detailed information, and guide users in selecting the right service for their needs. By communicating with us in advance, users can avoid unnecessary cancellations and ensure they make informed choices.
If a refund request is approved, the refund process may take between 15 days to 1 month. This time frame allows us to conduct necessary verifications, comply with financial processes, and ensure the smooth return of funds to the user. The time it takes for the refunded amount to reflect in the user’s account may also depend on the payment method or financial institution involved.
We ask for the user’s patience during this period, as we make every effort to process refunds as quickly as possible. If the user has any concerns or questions during this time, they can contact our support team for updates on the refund status.
There are certain situations where refunds may not be possible. These include:
In such cases, we may offer the user alternative options, such as switching to another service instead of issuing a refund, wherever possible.
We strive to handle all refund and cancellation requests fairly and transparently. In case of disputes or special cases that do not fall under standard policy terms, we will evaluate the situation on a case-by-case basis. Our goal is to provide a satisfactory resolution for the user while ensuring that our policies are followed.
However, our decision will be final in all matters related to refunds and cancellations.
We value our users and aim to provide the best possible service experience. This Refund & Cancellation Policy ensures that users understand the terms and conditions related to refunds and cancellations. We encourage users to contact us at any time if they have questions or need assistance in understanding our services.
For further inquiries, users can reach us directly through our support channels, and we will be happy to assist them.
